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Desktop App Guide

The desktop app is designed for fulfillment operators who need a barcode-first workflow with large controls and obvious status changes.

Station setup

Choose the overhead camera, confirm the crop frame, and keep audio disabled unless a merchant explicitly needs it.

Test the keyboard-wedge barcode scanner and confirm the label printer before going live on the floor.

Packing workflow

Claim exactly one order at a time, start recording, pack the order, and finish the session before scanning the next order.

If the operator makes a mistake, discard or rerecord the clip instead of trying to reassign it to another order.

Recovery

Encrypted temp files are kept locally until upload completes.

If the network drops or the app restarts, the upload queue can resume without losing the clip.